Voxco is a global provider of software solutions that enable companies, market research firms, governments and education to make better decisions by providing the necessary tools to collect, process and analyze data from their environments.
Voxco’s offering includes Acuity4 Survey, a leading edge online survey software, Acuity4 Social, a next-generation social media monitoring and insights solution whose analytics tools extract insights from millions of posts and comments gathered from the social web. This sits alongside Voxco Command Center™, the industry-leading multimode data collection platform for all types of surveys (web, phone, face-to-face, mobile and IVR).
Voxco is headquartered in Montreal, Canada, with offices in the United-States, France, United-Kingdom, Germany and Australia.
|New Qualitative Research Method||Product / Tool / Platform|
|Social Media-Related Qualitative Research||Acuity4 Social|
Platforms and Services
Social Media Monitoring Tool. Enhance your understanding of any chosen topic through in-depth semantic analysis of what is said on the Social Web.
Voxco’s Social Media Monitoring and Insights platform enables companies to obtain business intelligence by tracking and analyzing multiple media from the social Web.
To convert data into valuable insights, Voxco uses a natural language processing approach that combines semantic analysis with proprietary machine-learning algorithms. The meaning of online content is reliably identiﬁed, providing analysis of results in context. Users can thus mine data and extract actionable information for a wide range of opinion monitoring requirements while shaving costly hours off the more complex data analysis phase.
- Acuity4 Social listens in on and analyses content from social media, blogs, micro-blogs, forums, news feeds, review boards, articles, etc.
- Flexible choice of search parameters ensures that the research is narrowed down to exactly what the user is searching for.
- These parameters include selection of web source types (Twitter, Facebook, Customer Review Boards, Mainstream News, Blogs, etc.) to monitor and the industries to target.
- Validation of the key categories and concepts to include or exclude and the type of information to gather (people, places, brands, etc.).
- Detailed search parameters allow users to focus, very accurately, on the most relevant documents and postings instead of grabbing millions of irrelevant posts.
- Advanced and flexible query parameters to choose from.
- Fine-tuning of queries, based on initial results, before launching a project.
- Semantic relevance assessment.
- Integrated analytic tools and reporting capabilities (no need for a manual process).
- Drill down results for important concepts based on state-of-the-art text analytics algorithms.
- Works for search in English, French, Spanish and German.
Training and Support
Voxco Academy, training program, is the one-stop service for all training activities developed and offered by Voxco. For more information of our Basic training at your place of business or in Voxco’s offices and, our Continuous Learning program, please visit http://www.voxco.com/en/service/training.php.
Voxco Care is dedicated to providing after-sale technical support to ensure that our clients will never have to face problems by themselves. Voxco Care offers the services of a professional, effective and available technical team. Our clients benefit from:
- A vast expertise from years of experience acquired with hundreds of clients around the world.
- Support service by phone or e-mail provided by our offices in North America and Europe.
- A group of multilingual and multidisciplinary experts.
- The possibility of getting onsite technical support if need be.
Voxco Edge – Project Management
A team of experts in project management ensures the optimal implementation of Voxco solutions. A project manager is assigned to each client. From the solution’s start-up phase to its final approval, the project manager is the main point of contact between Voxco and the client.
Voxco Edge – Professional Services
With 20 years of experience around the world, Voxco’s professionals possess the expertise and knowledge needed to meet the most complex industry requirements. Our clients benefit fully from this expertise that allows them to offer better services to their own clients
Voxco Care – Technical Support
Voxco Care is dedicated to providing after-sale technical support to ensure that our clients will never have to face problems by themselves. Voxco Care offers the services of a professional, effective and available technical team.
Voxco Academy is the one-stop service for all training activities developed and offered by Voxco.
AAPOR, CASRO, ESOMAR, MRA, MRIA
News & Press
- (514) 861-9255
- Social Media:
- Blog: Surveys, Monitoring & Data Trends
- Raymond Cyr, Chairman of the Board
email@example.com (514) 861-9255
Louis Lessard, President and CEO
firstname.lastname@example.org (514) 861-9255
Vincent Auger, Sales Director - North America and Asia-Pacific
email@example.com (514) 861-9255
- 1134 Ste-Catherine Street W. Suite 600
Montreal, QC H3B 1H4 Canada